Privacy Policy

When you sign in with Steam, we receive your public Steam profile information including your Steam ID, display name, and avatar. This is used to create and maintain your CaseRush.gg account.

If you choose to verify your email address, we store your email for account security and communication purposes.

We automatically collect usage data including pages visited, games played, transaction history, IP addresses, browser type, and device information. This data helps us improve the platform and ensure fair play.

We may collect additional information if you contact our support team, such as the content of your messages and any attachments you provide.

To provide, maintain, and improve our services and your experience on the platform.

To process transactions, manage your account, and provide customer support.

To ensure fair play, detect fraud, and enforce our terms of service and platform rules.

To communicate important updates about your account, the platform, or changes to our policies.

To generate aggregated, anonymized analytics that help us understand usage patterns and improve the platform. This data cannot be used to identify individual users.

We do not sell your personal information to third parties.

We may share data with trusted service providers who assist in operating the platform (e.g., hosting, analytics, payment processing). These providers are contractually obligated to protect your data.

We may disclose information if required by law, regulation, legal process, or governmental request.

In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of that transaction. You will be notified of any such change.

We use cookies and similar technologies to maintain your session, remember your preferences, and collect usage analytics.

Essential cookies are required for the platform to function properly (authentication, session management).

Analytics cookies help us understand how the platform is used and identify areas for improvement. These can be disabled in your browser settings, though some features may not work correctly.

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL), secure authentication protocols, and access controls.

While we take reasonable precautions, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

If we become aware of a data breach that may affect your personal information, we will notify you in accordance with applicable laws.

We retain your personal data for as long as your account is active or as needed to provide services to you.

If you request account deletion, we will remove your personal information within a reasonable timeframe, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention, dispute resolution).

Aggregated, anonymized data that cannot identify you may be retained indefinitely for analytical purposes.

You have the right to access the personal data we hold about you. Contact our support team to request a copy.

You may request correction of inaccurate information or deletion of your personal data, subject to legal requirements and legitimate business needs.

You may withdraw consent for non-essential data processing at any time by adjusting your preferences or contacting support.

If you are located in the EU/EEA, you have additional rights under the GDPR including data portability and the right to lodge a complaint with a supervisory authority.

CaseRush.gg is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from minors.

If we learn that we have collected personal information from a user under 18, we will take steps to delete that information and terminate the associated account.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Continued use of the platform after changes are posted constitutes acceptance of the updated policy.

We encourage you to review this policy periodically to stay informed about how we protect your data.

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at support@caserush.gg.